I believe that the best products are built by teams who embrace curiosity, open-mindedness, and resilience. As a product designer, I employ a collaborative, iterative, research-oriented approach to build great ideas into great user experiences.

My process is loosely:

  1. Communicate to align the team, find our users, and identify gaps in knowledge
  2. Research to validate our assumptions, study the context, and gain a deeper understanding of our users' needs
  3. Design to build out potential solutions to test with stakeholders
  4. Validate with users to stress test the prototype and identify weaknesses and strengths
  5. Iterate to act on the feedback from user testing and build a better, stronger experience
  6. Repeat steps 3-5 to further refine the prototype